This item is for a custom candle label design. Prior to ordering, please send us a message with the text you’d like on the label and the font so we can send a mock up of the design for you to approve.
⭐Why Shop with Bold Coast Candle Co?
- Every candle can have the back of the jar personalized for a truly unique gift experience
-High quality products made with 100% soy based wax, cotton/paper cored wicks, no artificial colors, plus we use only phthalate free fragrances and our supplies are sourced from within the USA!
-Over 7 years of candle making experience and 60,000+ satisfied customers means you can shop our product line confidently
-Gift wrapping available in checkout for easy gift giving
-Prompt delivery; all orders are shipped within 1-3 business days via USPS or UPS and typically are delivered about 2-6 business days after being picked up by the mail carrier. Upgraded shipping options are also available at checkout if you need your item more quickly.
-Customer service is our #1 priority; we strive to respond to all messages within one business day, and if any issues/concerns ever arise with an order we are happy to help!
-Endless customization options; pick from one of the premade designs in our shop or message us to create something completely unique just for you
-Wide variety of scents means there’s something for everyone; we carry 14 scents that are available all year plus 6 rotating seasonal options (get those ones while you can!)
⭐Candle Size Information:
-Candles are measured by weight of the contents of the jar, not the volume of the jar.
-3.5 oz weight (4 oz by volume) candles are best for small rooms (such as hallways, entryways, or bathrooms) or for testing out a new scent. These candles have a burn time of approximately 30 hours when properly cared for.
-7 oz weight (9 oz by volume) candles are good for semi-large spaces such as non-open floorplan living areas, small bedrooms, or kitchens. These candles have a burn time of approximately 60 hours when properly cared for.
-13 oz weight (16 oz by volume) candles are better for larger rooms such as large bedrooms or open floorplan living areas. These candles have a burn time of approximately 100 hours when properly cared for.
-Candle care instructions are included with every purchase (on the back of the business card) to ensure you can receive the longest and best quality burns from your candles.
-Every candle can have the back of the jar personalized! Personalizations are added as a second label on the back of the candle and do not replace/alter what is shown in the item photo, but if you’d like to have a custom candle design made for you please reach out!
-The font used for the personalized label on the back of the candle will be one of the fonts from the original label design. If the design has more than one font and you have a preference which is used for the personalized label, please note which font you would like with the personalization.
-If the design includes profanity (which is censored with an asterisk in the main listing image and by default on the item when it is ordered) you can request it to be uncensored; just let us know either in the personalization box or the note to seller section of the cart page that you’d like it uncensored.
Standard scent collection:
Balsam & Cedar - a rich, earthy blend of balsam, cedar, pine, juniper, patchouli, moss, and bergamot
Beach Breeze - The unmistakable scents of summer: lemon, orange, ozone, sea salt, jasmine, and a light white musk (a must have clean scent for every home that needs a refresher!)
Berry Sorbet - A bright and sweet blend of ripe berries, lemon peel, sugar, cream, and vanilla
Blackberry Vanilla - A blend of ripe berries and sweet vanilla
Cinnamon Roll - Rich cinnamon notes blended with fresh dough and cream cheese icing
Coconut Mango - A truly tropical blend of mango, orange, pineapple, peach, and coconut milk
Cozy Sweater - Smells just like your favorite guy's sweater! A rich, masculine blend of Sage, Orange, Oakmoss, Amber musk, and Tonka Bean
Fresh Linens - Smells just like fresh line dried linens
Kush - A realistic herbal blend of hemp, green leaves, patchouli, vetiver, and citrus top notes (it's 4:20 somewhere!) Kush fragranced candles contain NO hemp, cannabis, THC, or CBD - this scent is a blend of lab created fragrances as well as essential oils of patchouli, cedarwood, and birch tar.
Island Vacation - A blend of orange, pineapple, apple, lemon, coconut, rum and vanilla
Lavender Fields - A classic lavender fragrance
Lemon Pound Cake - A mouth watering blend of bright citrusy lemon peel, vanilla and sugar.
Pineapple Sage - An energizing scent blend of pineapple, fresh greenery, anise, palm leaves, and sage
Rose Petal - A romantic scent blend of champagne, rose petals, jasmine, cream, and light musk
Sea Salt & Orchid - A spa-like blend of sea salt, ozone, jasmine, wood, and tonka bean
Spiced Vanilla Honey - A warm and comforting blend of bergamot, honey, amber, coriander, vanilla, musk, and oud
Vanilla Cupcake - A classic sweet vanilla fragrance with slight notes of caramel
White Tea & Ginger - A blend of white tea, lemongrass, orange, jasmine, with a base of orange blossom, cedar, ginger, and musk
Typical processing time is currently 2-3 business days. Transit time once shipped is typically 2-6 business days - if you need your order sooner than these times allow, you may upgrade your shipping speed at checkout. Available upgrades are USPS Priority Mail (estimated 2-4 business day transit time), UPS Ground (estimated 1-5 business day transit time), and UPS 2nd Day Air (estimated two business day transit time). Please keep in mind that upgrading shipping speed does not affect our processing time. Please feel free to direct any further questions regarding processing time, specific delivery estimates, or the status of an order to us via message.
1-2 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Typically orders are processed within 1-3 business days (this may fluctuate due to order volume- for most accurate processing time, please check the processing time on the item). Most packages arrive within 3-6 business days after shipping for a total estimated time to arrival being within 6-9 business days. However, transit times are not guaranteed and except in extreme cases, refunds will not be given due to packages taking longer in transit than expected.
Please see the next FAQ titled "How do I rush my order?" if you need your purchase sooner than 6-9 business days.
Transit times are not guaranteed once your package is in USPS or UPS possession, even if upgraded shipping was purchased, as shipping delays do sometimes occur.
If you need to receive your order more quickly than our standard 6-9 business day time window, you may purchase upgraded shipping at checkout. The upgraded shipping options are USPS Priority Mail, UPS Ground, or UPS 2nd Day Air. Upgraded shipping options do not have a delivery date gaurantee and are *not* eligible to be refunded in the event of a delay in transit. Upgrading shipping does not affect an order's processing time.
We can completely customize our candles just for you! You may add pictures, business logos, names, sayings, etc - your imagination is (pretty much) the only limit. Please send us a message with your idea and we will get back to you with a mock up label.
Orders may be cancelled as long as the order has not yet shipped. Orders that have been shipped cannot be cancelled.
If you'd like to return or exchange a candle or reed diffuser, please contact us within 14 days of receiving your package for return instructions.
Bath bombs and soaps cannot be returned or exchanged.
The buyer is responsible for all return postage costs and ensuring the returned item makes it back to us in new, unused and undamaged condition. We are not liable for return packages sent without tracking (or if the tracking number is lost/misplaced) that do not arrive.
Shipping paid on the original order is not eligible for refund and a 20% restocking fee may apply to returns.
In the event that a package is not deliverable and returned to us by the mail carrier (for example, due to an insufficient address provided at checkout), the buyer is responsible for reshipping charges in the amount of shipping paid on the original order.
We will contact you if your package is returned to us. Returned packages will be held for 14 days from the date we contact you. If we have not been provided with a valid address to reship the package to and/or the reshipping charges have not been paid after 14 days, the package will be treated as a return (buyer will be refunded order value less shipping paid, a 20% restocking fee may apply).
If your item arrives broken or damaged, please retain all packaging the item arrived in as well as the damaged item. Contact us within 14 days of delivery with photos of the damaged item and all of the packaging - photos are required for us to process any damaged/broken item claims. Once photos of the item and packaging have been received, we will ship a replacement to you free of charge within two business days. Claims made without photos of the item and packaging are not eligible for a replacement item (these photos are required by our shipping carrier for us to be able to make an insurance claim).
All current sales will be directly reflected on the item price shown.
Typically, orders are shipped via USPS First Class Mail or USPS Parcel Select Ground. Larger orders may be shipped via UPS.
We offer upgraded shipping options: USPS Priority Mail (estimated 2-4 day transit time), UPS Ground shipping (estimated 1-6 day transit time), or UPS 2nd Day Air (estimated 2 day transit time). Upgraded shipping options do not have a delivery date guarantee and are *not* eligible to be refunded in the event of a delay.
All orders totaling over $35 (after promotional discounts are applied and before taxes/shipping) qualify for free standard shipping - this is automatically applied at checkout.
Orders totaling over $150 in item value may be sent with signature confirmation required for delivery.
Please do keep in mind that depending on your location and the time of year there is a possibility that slight candle melting may occur while in transit. The wax we use is 100% natural soy wax without any artificial stabilizers and has a melt point of 120 Fahrenheit - warm places such as direct sunlight or sitting in a mailbox may cause candles to reach that temperature. We suggest having your items mailed to a PO Box or a place where you will be able to retrieve them quickly if you live in a hot climate. If you're unable to have the candle shipped to a location it can be kept cool, it may be best to wait until cooler weather to place your order.
Neither we, nor our raw material suppliers, test products on animals. We also do not use any animal-derived ingredients in any of our products.
Our products are not made in an allergen-free environment.
All of our candles are 100% soy based and contain synthetically created fragrance oils. Although unscented candles can be made upon request they may still contain trace amounts of fragrance transferred from equipment used in the candle making process.
Corn-based packing peanuts may be used in packaging your order.
If you or a gift recipient has allergic reactions to any of the ingredients in our products or possible contaminants, we recommend not using any products in our store.
May 22, 2023